🚚 Door Pickup Guide for International Shipping

上门提货注意事项 Complete Guide | 专业服务 Professional Service

📦 What is Door Pickup Service? 上门提货服务是什么？

Door Pickup means we send a truck to pick up your cargo from your location (factory, warehouse, office) and transport it to the port for export. You don't need to deliver the goods yourself — we handle everything!

上门提货是指物流服务商安排专车到发货人指定地址提取货物，运送到仓库或港口进行出口操作。发货人无需自行送货，省时省力！

🚚 Professional Team

专车+司机准时到达
Professional & On-time

📦 Full Service

提货→运输→仓储
Pickup to Door

✅ Save Time

无需自行送货
Focus on Business

🔒 Safe & Secure

专业操作安全可靠
Professional & Safe

✅ Pickup Checklist 发货前准备清单

📋 What Shippers Must Prepare 发货人必须准备

✓ Goods Packed & Ready 货物打包完毕 - All cargo properly packaged with suitable materials. 所有货物已用合适的外包装材料打包好。

✓ Shipping Marks Attached 唛头粘贴 - Each carton with clear marks including order number and description. 每件货物外箱粘贴清晰的唛头。

✓ Commercial Invoice 商业发票 - Detailed invoice with product name, quantity, unit price, total value. 详细的商业发票（中英文）。

✓ Packing List 装箱单 - List each carton's contents, net/gross weight, dimensions. 列明每箱的品名、数量、净重、毛重。

✓ Product List 产品清单 - Detailed product manifest for verification. 详细的产品清单，方便核对和清点。

✓ Special Cargo Documents 特殊货物资料 - Batteries/liquids/powders need MSDS or test reports. 含电池/液体/粉末等需提前提供MSDS/鉴定报告。

✓ Person Available 人员准备 - Arrange someone to be present for count and handover. 安排人员在提货时间在场配合清点、交接。

✓ Address Confirmed 地址确认 - Confirm pickup address, contact person, phone, floor/warehouse number. 确认提货地址、联系人、电话。

⚖️ Do's and Don'ts 正确 vs 错误做法

✓ Do's 正确做法

• Book pickup 2-3 days in advance 提前2-3天预约

• Have goods packed & ready 货物提前打包好

• Prepare all documents ready 所有单据准备好

• Have person available on site 人员提前到场等候

• Declare goods accurately 如实申报货物信息

• Inform about sensitive goods 特殊货物提前告知

✗ Don'ts 错误做法

✗ Last minute request 没有准备时间

✗ Goods not packed yet 货物没打包好

✗ Documents incomplete 单据不全

✗ Contact person unavailable 现场找不到联系人

✗ Under-declare goods 虚报、瞒报货物

✗ Hide sensitive cargo 敏感货物不说明

⚠️ Common Issues & Solutions 常见问题与解决方案

🚨 Issue 1: Quantity Mismatch 货物数量不符

Cause 原因: Actual count doesn't match forecast. 现场清点发现数量与预报不一致。

Solution 解决: Count accurately before pickup, verify on-site. 提货前务必准确统计件数，现场再次核对签字确认。

🚨 Issue 2: Packaging Not Qualified 包装不合格

Cause 原因: Damaged, wet, or non-export standard packaging. 包装破损、潮湿、不能出口。

Solution 解决: Use export-standard packaging materials, reinforce fragile items. 使用符合出口标准的包装材料，易碎品加强保护。

🚨 Issue 3: Sensitive Cargo Not Disclosed 特殊货物未提前说明

Cause 原因: Batteries, liquids, food require special handling. 电池、液体、食品等需要特殊处理。

Solution 解决: Inform us when placing order, provide required documents. 下单时务必告知货物性质，准备相应鉴定文件。

🚨 Issue 4: Unclear Address 导致延误地址不详

Cause 原因: Vague address, contact unavailable. 提货地址模糊、联系人不在。

Solution 解决: Provide detailed address + location pin + contact number. 提供详细地址+定位+联系人电话，保持畅通。

🚛 Pickup Process 提货现场流程

📝 Standard Operation Process 标准操作流程

1️⃣ Driver Arrives 司机到达 - Driver arrives on time, contacts shipper. 司机准时到达，联系发货人。

2️⃣ Verify Documents 核对单据 - Check invoice & packing list against actual goods. 核对商业发票、装箱单与实际货物。

3️⃣ Count Cargo 清点货物 - Count pieces, check outer packaging condition. 现场清点件数，确认外包装完好。

4️⃣ Load Truck 装车操作 - Both parties load cargo carefully. 司机/发货人共同装货，轻拿轻放。

5️⃣ Sign & Confirm 签字确认 - Both parties sign pickup receipt. 双方在提货单上签字确认。

6️⃣ Departure 离开出发 - Cargo loaded, truck departs for warehouse/port. 货物装车完毕，出发前往仓库/港口。

💡 Professional Tips 专业建议

🚀 What Shippers Must Know 发货人必须知道的事

💡Book 3 days in advance — gives both sides enough prep time 提前3天预约，给双方充足准备时间

💡Use standard export packaging — cartons + pallets are safer 使用标准出口包装，纸箱+托盘更安全

💡Marks must be clearly visible — helps tracking & identification 唛头必须清晰可见，方便识别和追踪

💡Mark fragile items FRAGILE & reinforce packaging 易碎品标注FRAGILE，并加固包装

💡Declare accurately — under-declaration affects customs clearance 如实申报，瞒报会影响清关

💡Keep copies of all documents — useful for tracking & claims 保留好单据副本，便于查询追踪

💡Check if goods are restricted — sensitive cargo needs advance notice 敏感货物提前沟通，确认能否运输

💡Keep phone on — easy for driver to reach you 保持手机畅通，方便司机联系

🔍 Sensitive Goods Categories 敏感货物类别

Category 类别	Examples 举例	Notes 注意事项
Battery Items 带电池	Phones, laptops, power banks 手机、笔记本、充电宝	Need MSDS + UN38.3 report 需MSDS+UN38.3鉴定
Liquids 液体类	Cosmetics, drinks, paint 化妆品、饮料、油漆	Weight limit per bottle, special packaging 单瓶限重，特殊包装
Powders 粉末类	Milk powder, coffee, detergent 奶粉、咖啡粉、洗衣粉	Need composition analysis 需提供成分分析
Food 食品类	Snacks, tea, meat products 零食、茶叶、肉制品	Some countries prohibit import 部分国家禁止进口
Medicine 药品类	Health products, medicines 保健品、药品	Need official packaging & invoice 需正规包装和发票
Brand Goods 仿牌类	Brand bags, watches, clothes 无授权品牌商品	Prohibited — very high risk 禁止运输，风险极高

📝 Summary 总结

🎯 Remember These Points 记住这几点，提货不出错

✓ Book in Advance 提前预约 - Give both sides enough preparation time 给双方充足准备时间

✓ Proper Packaging 包装到位 - Export-standard packaging, clear marks 出口标准包装，唛头清晰

✓ Complete Documents 单据齐全 - Invoice, packing list, product manifest 发票、装箱单、产品清单

✓ Declare Accurately 如实申报 - Inform about sensitive goods in advance 敏感货物提前说明

✓ Person Available 人员在场 - For counting, handover, and signature 方便清点、交接、签字