Logistics FAQ
Clear answers to common international shipping questions
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Air Freight FAQ
How long does international air shipping take?
Air freight is one of the fastest international shipping methods. Shipments from China to Southeast Asia usually take 3-7 days, while deliveries to the UK, USA, Canada, and Australia typically require 5-10 days depending on customs clearance and airline schedules.
What products can be shipped?
We can ship clothing, shoes, electronics, toys, cosmetics, furniture accessories, LED lights, daily necessities, machinery parts, and many other commercial or personal goods. Special shipping channels are also available for sensitive cargo and battery products.
Do you provide customs clearance service?
Yes, many shipping routes support door-to-door delivery with customs clearance and tax included, helping customers save time and reduce import complexity.
Air freight is one of the fastest international shipping methods. Shipments from China to Southeast Asia usually take 3-7 days, while deliveries to the UK, USA, Canada, and Australia typically require 5-10 days depending on customs clearance and airline schedules.
What products can be shipped?
We can ship clothing, shoes, electronics, toys, cosmetics, furniture accessories, LED lights, daily necessities, machinery parts, and many other commercial or personal goods. Special shipping channels are also available for sensitive cargo and battery products.
Do you provide customs clearance service?
Yes, many shipping routes support door-to-door delivery with customs clearance and tax included, helping customers save time and reduce import complexity.
Sea Freight FAQ
Who is sea freight suitable for?
Sea freight is ideal for large cargo, wholesale orders, furniture shipping, business imports, and international moving services. Compared with air freight, sea shipping offers lower transportation costs for heavy or bulk cargo.
What goods can be transported by sea?
Common products include sofas, beds, tables, gym equipment, tiles, household appliances, building materials, industrial equipment, and commercial goods. Both Full Container Load (FCL) and Less than Container Load (LCL) services are available.
How long does sea shipping take?
Shipping from China to Malaysia or Singapore usually takes 12-18 days, while shipments to Europe and the UK generally require 30-45 days. Transit times may vary depending on destination ports and customs procedures.
Sea freight is ideal for large cargo, wholesale orders, furniture shipping, business imports, and international moving services. Compared with air freight, sea shipping offers lower transportation costs for heavy or bulk cargo.
What goods can be transported by sea?
Common products include sofas, beds, tables, gym equipment, tiles, household appliances, building materials, industrial equipment, and commercial goods. Both Full Container Load (FCL) and Less than Container Load (LCL) services are available.
How long does sea shipping take?
Shipping from China to Malaysia or Singapore usually takes 12-18 days, while shipments to Europe and the UK generally require 30-45 days. Transit times may vary depending on destination ports and customs procedures.
Warehouse & Packing FAQ
Do you provide free warehouse storage?
Yes, we offer free warehouse storage for selected shipping routes, with some services supporting up to 60 days of free storage. This is very convenient for customers purchasing goods from multiple suppliers in China.
Do you help collect and pack cargo?
We can receive cargo from Taobao, 1688, Pinduoduo, Yiwu Market, and Guangzhou wholesale markets. Professional packing services including carton reinforcement, wooden crate packing, and waterproof protection are also available.
How do you ensure cargo safety?
All cargo is professionally labeled and managed after warehouse arrival. We provide cargo photos, packing confirmation, shipment tracking, and secure warehouse handling to ensure safe and reliable international transportation.
Yes, we offer free warehouse storage for selected shipping routes, with some services supporting up to 60 days of free storage. This is very convenient for customers purchasing goods from multiple suppliers in China.
Do you help collect and pack cargo?
We can receive cargo from Taobao, 1688, Pinduoduo, Yiwu Market, and Guangzhou wholesale markets. Professional packing services including carton reinforcement, wooden crate packing, and waterproof protection are also available.
How do you ensure cargo safety?
All cargo is professionally labeled and managed after warehouse arrival. We provide cargo photos, packing confirmation, shipment tracking, and secure warehouse handling to ensure safe and reliable international transportation.